RESERVATION TERMS & CONDITIONS
GENERAL CANCELLATION POLICY
Cancellations can only be made by phoning or emailing us directly. You should save the cancellation confirmation number you receive.
Cancellations can be made up to 4pm on the day of arrival. In the event of late cancellation or non-arrival your credit card will be charged for one night's accommodation for each room reserved.
For group bookings of 5 rooms a separate cancellation policy applies, please contact the hotel directly.
Pre-Booked Amenities/Package Elements
Charges will apply for all additional amenities pre-booked with the reservation even if they are not taken (eg breakfast, wine, early-arrival, late check-out). Any unused amenities/package elements are non-transferable and non-refundable.
Cancellation Following Non-Arrival
If you have not checked-in or contacted the hotel by phone to reconfirm that you still intend to arrive before 8am the morning after your confirmed arrival date we will assume your reservation is cancelled and you will be charged the fees as above.
RATE RULES & RESTRICTIONS
At check-in, the front desk will verify your departure date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early price may be subject to change.
Rates do not include city tax of €2.39 per person per night which is charged on departure from the hotel.
PAYING FOR YOUR ACCOMMODATION
Guests who have guaranteed their reservations with credit card will be asked for pre-authorisation on arrival. Guests paying cash or debit card will be asked for full prepayment of the balance on arrival and may be asked for a further deposit for charging facilities.
While every effort has been made to ensure the accuracy of all material on this website the hotel does not accept direct, indirect or consequential liability for loss or damage due any errors or omissions.
Astoria Free Welcome Drink
This is given to all guests that book directly via Hotel own site only. This gift is at discretion of the hotel and the gift given may vary from time to time.